Frequently Asked Questions

Hours of Operation

What are your hours?

We're open daily from 8:00 AM – 4:00 PM.

Whether you're stopping by for breakfast, brunch, or picking up a catering order, we're here to serve you every day. We recommend placing larger or catering orders in advance to ensure availability.

General

Where are you located?

Brunch Box & Co. proudly serves the Richmond, Virginia area as a pickup and catering kitchen.

Do you offer dine-in service?

No. We currently operate as a pickup and catering kitchen. This allows us to focus on preparing every order fresh and efficiently.

Do you offer online ordering?

Yes! Orders can be placed online for convenient pickup. Visit our website to browse the menu and place your order.

Is everything made fresh?

Absolutely. Every meal is prepared fresh using quality ingredients to ensure the best flavor and experience.

Ordering

Can I place a same-day order?

Yes, same-day pickup is available based on kitchen capacity. Ordering ahead is always recommended.

Can I schedule an order for a future date?

Yes! You can schedule your order in advance during checkout.

Can I customize my order?

Many menu items can be customized. If you have dietary needs or special requests, please let us know when placing your order.

Do you offer vegetarian or vegan options?

Yes. We offer select vegetarian and vegan options and continue expanding our menu to serve a variety of dietary preferences.

Catering

Do you cater events?

Yes! We cater corporate meetings, office breakfasts, school events, weddings, birthdays, church functions, family gatherings, and special occasions.

How far in advance should I book catering?

We recommend booking at least 5–7 days in advance. Larger events may require additional notice.

Is there a minimum catering order?

Minimum order requirements may apply depending on the event size and delivery location.

Can you accommodate food allergies?

We do our best to accommodate dietary requests whenever possible. Please notify us of any allergies before placing your order.

Pickup & Delivery

Do you deliver?

Delivery is available for qualifying catering orders. Standard menu orders are currently available for pickup.

What if I'm running late for pickup?

We'll do our best to hold your order, but we recommend arriving as close to your scheduled pickup time as possible to enjoy your meal at its freshest.

Payment

What forms of payment do you accept?

We accept all major credit and debit cards along with other available online payment methods offered during checkout.

Do you require a deposit for catering?

Yes. Larger catering orders may require a deposit to secure your event date.

School Meal Program

Do you provide meals for schools?

Yes. Brunch Box & Co. proudly offers breakfast and lunch solutions for private schools, childcare centers, educational programs, and special events.

How can my school partner with Brunch Box & Co.?

Contact us through our Catering or Contact page, and we'll be happy to discuss customized meal programs for your organization.

Still Have Questions?

We're here to help! Visit our Contact page or reach out by phone or email, and our team will be happy to assist you.